baji af Frequently Asked Questions

baji af does not charge any separate deposit processing fee. However, your mobile wallet provider may apply its own charges — check the relevant app's terms for details. For a full walkthrough of the deposit process, visit the baji af Casino page.

Log in to your baji af account, select Nagad from the deposit menu, then send the payment from your Nagad app to the number shown. Enter the transaction ID correctly and the funds will be credited quickly. Remember the minimum deposit is ৳300.

Funds are usually credited within a few minutes. If they haven't arrived after a short wait, have your transaction ID, payment method name and exact amount ready, then contact baji af's 24/7 live chat. Having a screenshot will speed up the process.

Yes. Your first deposit by any method earns a 200% bonus up to ৳20,000. For example, a ৳1,000 deposit adds a ৳2,000 bonus, giving you a balance of ৳3,000 — but to withdraw the ৳2,000 bonus you must first wager ৳2,000 × 20 = ৳40,000. See the Terms and Conditions for bonus claim rules.

For BPL, T20 World Cup and Bangladesh Tigers matches, the most played markets are Match Winner, Top Batsman, Total Runs, First Wicket and Over/Under Runs. Series Winner and Player Performance markets are also available. Visit the cricket betting page for the full list of markets.

Yes, baji af offers in-play live betting. Odds update after each over during the match, so you can place bets based on how the game is going. A live scorecard is also available to help you decide. A stable internet connection makes the experience smoother.

Yes, you can combine multiple selections into an accumulator or multi bet. For example, three selections at decimal odds of 1.40, 1.50 and 1.60 give combined odds of 1.40 × 1.50 × 1.60 = 3.36 (approximately), so a ৳100 stake returns ৳336 if all win. If any single selection loses, the entire ৳100 stake is lost.

If a match is declared no-result or void due to rain or any other reason, the bet on that match is generally cancelled and your stake is refunded. If the result is determined by the Duckworth-Lewis-Stern (DLS) method, that counts as an official result. Check the site's rules for specific conditions.

With decimal odds, simply multiply your stake by the odds to get your total return. For example: Team A at 1.80, Team B at 2.00 — a ৳1,000 stake on Team B returns ৳2,000 if they win (৳1,000 profit); if Team A wins you lose the full ৳1,000. Decimal 2.50 means a ৳200 bet returns ৳500 if it wins (৳300 profit plus ৳200 stake).

Yes, baji af customer support runs 24 hours a day, 7 days a week. Whether it's the middle of the night, early morning, a weekend or a public holiday, you can reach out at any time. Urgent deposit or withdrawal issues are handled promptly even at night.

Absolutely. The baji af support team assists in Bengali and English. Since the team is familiar with Bangladeshi players, writing in Bengali is perfectly fine — no need to worry about the language.

baji af offers support through two direct channels: live chat (start it right from the site — the fastest option) and email (convenient for detailed issues or sending documents). Both channels accept Bengali and English.

baji af does not offer phone support — use live chat or email instead. Live chat usually gets the fastest response, so choose that for urgent matters. Attaching a detailed description and screenshots to an email helps resolve issues more easily.

Before reaching out, prepare your registered username or email and transaction ID (for deposit or withdrawal issues), payment method name, amount and the time of the transaction. Having a screenshot speeds up verification. For account-related matters, also keep your OTP or verification code handy.

The baji af VIP programme has five tiers: Bronze, Silver, Gold, Platinum and Diamond. Diamond is the highest tier. The weekly cashback rate increases at each tier — starting at 0.2% at Bronze and going up to 0.8% at Diamond. Visit the baji af VIP page for full details.

Moving up to a higher tier increases your weekly cashback rate, gives you access to special promotional offers, and may include priority support at certain times. Higher-tier members may also receive extra benefits on birthday rewards and special reload offers.

Weekly cashback is a set percentage of your net losses for that week (total losses minus total winnings). For example: at Gold tier, if your net loss for a week is ৳20,000, the cashback will be ৳20,000 × 0.5% = ৳100. This is the maximum weekly cashback for that tier.

baji af automatically reviews your activity and upgrades your tier as you play regularly and stay active. The specific turnover thresholds are not publicly disclosed, but placing more bets and staying active over the long term are the main factors. If you want to know more about moving up, you can ask support directly.

Weekly cashback is generally calculated at the end of each week and credited to your account through a set process. If you don't see your cashback for a given week, ask support via live chat — they will check your tier and eligibility and let you know.

Yes, baji af processes withdrawals at night and on weekends too. Funds typically reach your bKash, Nagad, Rocket or Upay wallet within 15 minutes to 2 hours of your request. During busy periods it may take a little longer.

A Pending status means the request is being reviewed. It usually completes within 15 minutes to 2 hours. If it's still pending after 2 hours, contact live chat with your withdrawal ID and amount — the support team will look into it promptly.

Yes, but only after meeting the wagering requirement on the bonus. For the welcome bonus, you must wager the bonus amount 20 times. For example, if you receive a ৳2,000 bonus, you need to complete ৳2,000 × 20 = ৳40,000 in total bets before withdrawing.

The minimum withdrawal amount at baji af is ৳1,000. Withdrawal requests below this amount will not be accepted. Withdrawal methods are: bKash, Nagad, Rocket and Upay — the same four wallets used for deposits.

No, for security reasons withdrawals must be made to a mobile wallet registered in your own name. Withdrawal requests to another person's number or a wallet that does not match your account will not be processed. To update your account details, please contact support.